Last updated: 19 December 2025
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1) Shipping (Delivery)
Where we ship: United Kingdom
Dispatch time: Orders are usually dispatched within 48 hours (excluding weekends and bank holidays).
Delivery time: Typically 2–8 working days after dispatch (varies by courier and location).
Shipping cost: Shown at checkout before payment.
Tracking: Provided where available.
Some items are shipped by directly by our suppliers/manufacturers due to storage and logistics reasons (commonly known as drop shipping and inventory stocking, any 3rd party suppliers will ship in accordance with our shipping policy, tracking provided where possible. Should there be any delays to your package, we will update you as soon as we receive the information.
 
If your order is delayed, we’ll keep you updated. If a parcel is marked as delivered but you can’t locate it contact us within 48 hours so we can help investigate with the courier.
 
2) Local Delivery / Collection (By Appointment)
We offer local delivery and collection by appointment only, once your order is confirmed and ready.

• We’ll contact you to arrange a suitable time slot.

 

Please do not travel until you’ve had confirmation your order is ready for collection/delivery.
​Free local delivery: Local delivery is FREE within 6km of HD6 3NW. If you’re outside this radius, we can still often deliver — but we’ll confirm availability and any delivery charge with you before dispatch.

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Pay on collection / in person: If you choose to pay in person, payment is taken at the point of collection/delivery (e.g., by card).